TrustCirq LogoTrustCirq

Privacy Policy

Last updated: May 4, 2026

Welcome to TrustCirq ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect information when you use our mobile application and related services (collectively, the "Service"). By using TrustCirq, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information:

Account Information

  • Full name
  • Email address
  • Phone number (used for identity verification and group communication)
  • Profile photo (optional)
  • Password (stored as a secure hash; never in plain text)

Group and Financial Information

  • Group membership and role (administrator or member)
  • Contribution amounts and schedules
  • Payout records and transaction history
  • Group names and descriptions

Device and Usage Information

  • Device type and operating system
  • App version and session activity
  • Crash reports and diagnostic data (to improve app stability)
  • IP address and general location (country/region level)

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your TrustCirq account
  • Facilitate group creation, contributions, and payout management
  • Send notifications and reminders related to your groups
  • Verify your identity and prevent fraud
  • Respond to support requests and communications
  • Improve, maintain, and debug the application
  • Comply with legal obligations where applicable

3. How We Share Your Information

We do not sell your personal information to third parties. We may share information in the following limited circumstances:

  • With group members: Your name and contribution status are visible to other members of groups you join.
  • With service providers: We may share data with trusted third-party providers (e.g., cloud hosting, analytics) under strict data processing agreements.
  • For legal compliance: If required by law or to protect the rights, safety, or property of TrustCirq or its users.

4. Payment and Financial Data

TrustCirq currently facilitates contribution tracking and does not directly process payments or store payment card details. Any payment processing is handled by third-party providers subject to their own privacy policies. We encourage you to review those policies before linking payment methods.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (TLS/HTTPS)
  • Encryption of sensitive data at rest
  • Secure hashing of passwords (bcrypt or equivalent)
  • Regular security reviews and access controls

While we take strong precautions, no system is 100% secure. We encourage you to use a strong, unique password and to contact us immediately if you suspect unauthorised access.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or audit purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and personal data
  • Object to or restrict certain types of processing
  • Data portability (receive your data in a structured format)

To exercise any of these rights, contact us at support@trustcirq.com.

8. Account Deletion

You may request deletion of your account at any time by visiting our Delete Account page or by emailing support@trustcirq.com. Requests are typically processed within 30 days. Note that some transaction records may be retained as part of group history to maintain accountability for other members.

9. Children's Privacy

TrustCirq is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page and, where appropriate, by sending a notification through the app.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: